Yallingup Maze – “Yallingup Maze completed the Tourism Council’s accreditation program during the autumn of 2010. The accreditation was a very thorough business analysis and inspection. There were facets of our business that required more comprehensive systems and examination; the accreditation ensured these were covered. Often we spend a lot of time working in and on our businesses and keep meaning to “get around to…and / or talk about…” new ideas, improving our organisation, structure, procedures, policies etc. The detailed process that is required with the accreditation meant that these were covered. It was demanding, particularly completing the accreditation along-side daily work tasks. Of course now it is complete there is a sense of personal along with the tangible achievements.
I will look back on the accreditation again to re-assess my business. There are some fantastic tools there to be used again and again.”
Margaret River Tours – “I’ve found the Australian Tourism Accreditation Program, to be a great help to my business.
It makes you look at every aspect of you business and identify things that could use adjusting and improvement.
Having a good look at your business operation and working on these points, will be of benefit to your business in the long run.”
Elmar’s in the Valley – “The accreditation process gave us the opportunity to learn about the business in great detail. It initiated the implementation process of a range of procedures and protocols critical to running the business successfully. We highly recommend that all tourism businesses gain accreditation through Tourism Council WA, as it not only shows potential customers your commitment to quality, but also assists you in developing excellent operational processes.”
Rosewood Guesthouse “By completing the accreditation procedures we realised that we had the basis of an excellent Managers File which has enabled us to have time away from Rosewood Guesthouse in the knowledge that our relief mangers have a comprehsive and up to date guide for all our procedures. We have extended the information to include digital photos of breakfast set up, room preparation, recipes and more so it is a very relevant business tool to have. It has now become really easy to amend information as it is all on file and therefore updating is no longer a chore. It is an excellent way to ensure that your business is defined. Make it relevant and it will work for you too!”