Postpone, Don't Cancel, Your Holiday in WA

25 March 2020

Tourism Council WA is asking Western Australians to postpone, rather than cancel, any planned holidays in WA that can’t currently take place due to the COVID-19 pandemic.

Tourism Council WA CEO Evan Hall said tourism businesses were relaxing their cancellation policies to allow credits so visitors could return at a later date.

“On behalf of tourism businesses across the State, we ask that you do not cancel your holiday – just postpone it. Get in touch with tourism businesses and postpone your booking for a better time,” Mr Hall said.

“Cancelling your booking now will be devastating to tourism businesses, but if you can postpone your booking, they will be extremely grateful knowing that you do want to visit in the future when it is safe to do so.

“During these unprecedented times, the tourism industry understands that public health should be everyone’s top priority.”

Mr Hall said many tourism businesses had already gone into hibernation but intended to resume providing a great service to Western Australians as soon as possible.

“Right now, thousands of tourism business across Western Australia are assessing when to suspend operations and how they are going to support staff, put food on the table, and recover in the future,” he said.

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