Growing Your Business Workshop – Booking Systems, Channel Managers and More (Exmouth)

This workshop is for participants who are trying to determine which booking system and platform is best for their business, and those who want to enhance their business growth through a comprehensive revenue management and distribution strategy.

This workshop explores a range of booking systems, channel managers and distribution options to help you get more bookings, automate your business operations, offer an improved customer experience, and manage your time and business more efficiently.

Topics include:

  • Reservation systems
  • Channel managers
  • Pricing and commission
  • Developing your distribution and growth strategy
  • Working with key stakeholders and trade partners
  • Revenue and yield management



Karen Priest’s extensive career spans 30 years' in the tourism and hospitality sector in the United Kingdom, South Africa, New Zealand and Western Australia. She has served on several tourism industry boards and committees, including Tourism Council Western Australia (TCWA), and is known for developing and implementing strong growth strategies using her effective leadership, sales, marketing, communication and presentation skills.

Karen is the Principal of Smart Tourism, a boutique marketing consultancy which provides strategic solutions and advice to the tourism industry. She has an extensive hotel management background and gained significant destination marketing and management experience working in senior roles with various regional, state and national tourism agencies.

With her passion for tourism marketing and helping businesses succeed she is highly regarded by the industry as a specialist in her field. 


9 Nov 2021


1:00pm - 4:00pm


Ningaloo Centre - Mandu West Room


2 Truscott Cres
Exmouth WA 6707

Registration date (open - close)

6 Jul 2021 - 5 Nov 2021


Member - Growing Your Business
Non-Member - Growing Your Business

Booking conditions

Payment for the order must be completed using PayPal/credit card at the time of registration. Government Departments requiring an invoice can contact Tourism Council WA (TCWA) to arrange. By registering for this event, you agree for your information to be shared with event partners at the discretion of TCWA. Only employees of current financial members of TCWA are eligible for the Member Rate. Prices are inclusive of GST. Cancellation Policy: If minimum numbers are not met, you will receive notification of the cancelled event/activity and your payment will be reimbursed. Any cancellations made within 4 working days of the scheduled course will not be refunded, transferred or credited, however name changes will be accepted. Cancellations or name changes must be made in writing. Payment must be received prior to the event to confirm registration.

Event sponsors

Tourism WA logo