Visitor Centres

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Visitor Centres WA logo

Welcome to the official website of Visitor Centres Western Australia (VCWA), the peak industry body

representing Visitor Centres and the visitor servicing industry in WA.

Our mission is to be a strong tourism representative on matters that impact visitor servicing, while assisting members with long-term sustainability and providing networking opportunities within our vibrant industry.

Visitor Centres Western Australia members now have access to the below Members-Only Document and Forum portals containing exclusive resources. VCWA Members should have received a username and password - if you have not received yours, please send us an email.

Visitor Centre Portals

If you would like to submit a document or have any issues with the Portal, please send us an email.

News & Resources

Winners Announced in 2021 GWN7 Top Tourism Town Awards

The south west town of Busselton has been named the winner of the 2021 GWN7 Top Tourism Town Award at the 2021 Perth Airport WA Regional Tourism Conference held in Geraldton tonight.

Busselton claimed the Gold Medal in the Top Tourism Town category, with Manjimup claiming Silver and Exmouth taking out Bronze. Busselton will receive a $25,000 airtime package to promote the town on the regional television network GWN7.

In the Small Tourism Town category, the Gold Medal was awarded to Dwellingup, which takes home a $10,000 airtime package from GWN7. The Silver Medal was won by Coral Bay, and Bronze went to Balingup.

Click here to see the full media statement. 

Visitor Centre Governance

The following is a model Constitution for a Visitor Centre or local tourism association that should be incorporated as a non-profit company limited by guarantee under the federal Corporations Act 2001. If you trade interstate (e.g. accept bookings, have significant assets or want a high level of governance) you should consider incorporation under this Act. If you are a small organisation with minimal budget and assets and do not trade interstate, then you should consider incorporation under the Associations Incorporation Act 2015.

Model Objectives - VCs, LTOs & Tourism Associations

Model Constitution - VCs, LTOs & Tourism Association 

Tourism Boost Online Guide

If you are new to the tourism industry, or in need of a refresher, the Tourism Boost Online Guide is designed to give you the knowledge needed to make your business a success. In the guide, you will find information about how the tourism industry is structured, who the main players are, what steps you need to take to get your tourism venture off the ground, essential marketing avenues to pursue, as well as a wealth of useful resources and guides, such as interactive pricing tools.

Click here to access the guide.