Like most industries, the tourism industry requires you to have industry-specific knowledge and information to create and run a successful business. Understanding which agency does what, the distribution systems, recommended rates of commission, and the roles of various booking agents is essential for a sustainable profitable business.
The Broader Tourism Industry
Tourism is a complex industry that involves a broad range of businesses, organisations and government agencies. Each party in the chain contributes to the overall holiday experience of the customer.
Who's Who in the Tourism Industry?
Discover a range of services available from government agencies, organisations, networks and associations to tourism operators to help them grow and operate their tourism business.
To create and run a successful tourism business it requires you to have industry-specific knowledge and information. Understanding the distribution systems, recommended rates and commission, and the roles of various booking agents is essential for a sustainable, profitable business.
Industry Rates and Commission
Commission is usually the major source of revenue for retail travel agents, wholesalers, inbound tourism operators and visitor centres. Tourism operators need to understand how commissions are divided between the different levels of sellers, and allow for the payment of commission in their prices.
The tourism industry uses many abbreviated terms to describe services, groups, events and so on. We have put together a list of the most commonly used abbreviations for this industry.