Board of Directors

Andrew Hill

Andrew Hill

President

Andrew is the Chief Operating Officer – Food, Beverage & Entertainment at Crown Perth with an overall responsibility for over 3,000 employees. Appointed COO in 2008, he previously held the position of Executive General Manager, Catering & Entertainment at Crown Perth (formerly Burswood Entertainment Complex) since his arrival from Crown Casino Melbourne in 2005, where he held the position of Director of Catering. Andrew has been a board member of the Tourism Council of Western Australia for the last twelve years enjoying the strategic challenges of board involvement in the development of the industry in Western Australia. Andrew also sits on the Tourism Committee for the Perth Chamber of Commerce and Industry and was previously President of the Accommodation Division for the Australian Hotels Association (AHA) W.A, with formal induction into the AHA Hall of fame in 2015 for his dedication and commitment to the tourism sector.

Nathan Frost

Nathan Frost

Vice President

Nathan is the Area General Manager of Operations for Accor. Nathan currently is responsible for the management of 13 properties in the region from Bunker Bay to Kununurra. A graduate of the Blue Mountains International Hotel Management School in 1998 and AccorHotels National Management Trainee-ship in 2002, Nathan has held senior management roles with AccorHotels in both Australia and New Zealand with experience in managing economy, mid-scale and luxury hotels. Nathan was appointed to his current position in May 2017. Nathan is passionate about driving destination visitation and is intrigued by the ever-changing landscape with regard to technology in hotels.  

Catrin Allsop

Catrin Allsop

With more than 17 years’ experience in the tourism industry, Catrin is the Chief Executive Officer of Australia’s South West, one of the State’s Regional Tourism Organisations. Catrin brings strong leadership, proven strategic implementation and effective stakeholder engagement skills to the organisation and region. Catrin’s industry representation includes Board Director of the Tourism Council, Committee Member of WA Branch of the Australian Tourism Export Council, and significant involvement in key industry project areas such as aviation, wine tourism and film as well as various collaborations with industry stakeholders in developing Memorandums of Understanding to increase co-operation and reduce duplication in destination marketing. Catrin holds a Bachelor of Arts (Hons) in International Management and Business Administration.

Kristy Bailey

Kristy Bailey

Kristy has more than 18 years’ experience in strategic marketing, communications and PR within the tourism industry and continues this industry involvement as Director of both Swan River Seaplanes and One Eighty Marketing. She holds a range of qualifications including a Diploma in Tourism and a Masters in Marketing and additionally holds membership with several professional organisations including the Australian Marketing Institute where she is a recognised Certified Practicing Marketer (CPM). Throughout her career she has represented businesses from all aspects of the tourism industry including retail and wholesale travel companies, conference and incentive houses, cruise operators, tour operators and luxury resorts.

Kate Holsgrove

Kate Holsgrove

Kate Holsgrove has been the Chief Commercial Officer at Perth Airport since February 2019 where she leads the Retail, Ground Transport, Customer Experience, Marketing & Digital teams. An experienced retail and property professional with more than 15 years’ experience in senior leadership and multi-site roles, Kate was previously Regional Manager WA for Scentre Group (owner & manager of Westfield shopping centres) having returned to WA in 2015 after holding various Regional Manager roles in both Sydney and Canberra. Kate holds a Masters in Business Administration, is a licensed Real Estate agent, and company director.

Andrew Lane

Andrew Lane

Andrew commenced his formal tourism career in WA at the Perth Convention Bureau in the mid 90's securing MICE business from South East Asia. From there he spent several years at Tourism Australia in Sydney in a range of senior management roles, including a stint in their US office working with key industry wholesalers and distribution partners. After leaving Tourism Australia, Andrew helped establish an online booking platform (V3), heading up their East Coast operations. The platform was involved heavily in trying to expand the online environment to a broader tourism base, including smaller accommodation providers as well as tours, attractions & events. After seven years with V3, Andrew decided to move back to WA and took a brief time out of the tourism industry, establishing a commercial building business that focussed on building key tourism assets, including The Como Hotel, Elizabeth Quay and Crown Towers. Now as General Manager of SeaLink (WA) Andrew is responsible for repositioning Captain Cook Cruises as a key tourism asset for the State, as well as establishing a new service to Rottnest Island (Sealink Rottnest).

Stephanie Lang

Stephanie Lang

Stephanie is the Director of Sales & Marketing for Seashells Hospitality Group (SHG) which involves a spectrum of consumer and trade sales, marketing and public relations activities for Seashells’ resorts in Mandurah, Scarborough, Broome, Yallingup and Fremantle. Stephanie has been directly involved in tourism product developments, including the opening and launch of Seashells Mandurah and Yallingup, the creation of a new brand and positioning strategy for SHG and winning 8 Western Australian and 2 Australian tourism awards. Prior to her time at Seashells, Stephanie spent 9 years as Sales Manager UK/Europe for Tourism Western Australia in London and this role was responsible for the advertising, public relations and WA market development throughout the UK and Europe. Stephanie is a current committee member of the Australian Tourism Export Council WA Branch and held the position of Chair from 2006 to 2008. Prior board positions have been held with the Perth Convention Bureau, Perth Region Tourism Organisation, Mandurah & Peel Tourism Organisation, plus a number of Tourism Western Australia advisory panels.

Mike McKenna

Mike McKenna

Mike McKenna joined VenuesLive at Optus Stadium in November 2016 as Chief Executive Officer following more than eleven years on the Executive Team at Cricket Australia. 

In his time at Cricket Australia, Mike was responsible for marketing, venue operations, commercial revenue, event management and promotion of all forms of cricket. Mike was responsible for the development of the men's and women's Big Bash League.

Prior to joining Cricket Australia, Mike was General Manager Commercial Operations with Essendon Football Club, National Marketing Manager for professional services firm Arthur Andersen, and held a variety of sales and marketing roles with Black and Decker and Carter Holt Harvey.

As Chief Executive Officer of Optus Stadium, Mike leads a team of professionals who are responsible for operating the venue on behalf of the Government of Western Australia, attracting and delivering world-class sport and entertainment experiences for a local, national and international audience. 

Matt Norton

Matt Norton

In 2009, Matt was appointed to the Visitor Centre Manager Role at the Geographe Bay Tourism Association Visitor Centre which evolved into the Tourism Services Manager, responsible for the MRBTA’s four visitor centres after the amalgamation of the AMRTA and GBTA. New challenges in 2018 included running the MRBTA’s newest attraction, Forest Adventures South West, and the marketing and promotion of the Margaret River Region Caves and Lighthouses. This role oversees a revenue base of $5.5 million in tourism sales. Recently, Matt has been supporting the ground handling team servicing FIFO flights at the Busselton Margaret River Airport.

Sally Pullin

Sally Pullin

Sally has a diverse background in tourism and hospitality over a 30 year career. After completing her Bachelor of Commerce (Marketing) degree, Sally's early career was spent working up the chain of the International Hotel sector through customer service, accommodation and conference sales management before moving to renown Melbourne caterer Peter Rowland Catering as a Group Venue Sales Manager. In 2007 Sally and her husband relocated to Albany to join her family's premium hosted accommodation business, The Beach House at Bayside, which was inducted into the Qantas Australian Tourism Awards Hall of Fame in 2018. 

Sally sits on the board of Australia's South West Regional Tourism Organisation, has sat on the WA Tourism Awards Judging Panel and has a passion in ensuring invested micro business operators have an industry voice.