Transform your visitor centre

Save time, become more financially sustainable, and learn how to stand out from the crowd when you become a Visitor Centre Member. 

As a member, you’ll have access to hundreds of training resources, mentoring, and accreditation programs, all specifically designed to help visitor centres like yours have a bigger impact on your tourism destination.

Plus, you’ll receive a 50% discount to enter the Top Tourism Town Awards and Australian Tourism Awards—an amazing chance to get recognised for your hard work and dedication to your destination’s tourism industry!

Become a member Enquire now

What's Included

The Visitor Centre Membership exists to help associations and local governments just like you that provide visitor information and booking services for a town to develop your operation, while saving time and money. This means you’ll have exclusive access to the following benefits.

As a Tourism Council WA member, you’ll have access to a range of awards, accreditation programs and opportunities, including: 

  • Quality Tourism Accreditation and Visitor Centre Accreditation
  • 50% discount to enter the Australian Tourism Awards
  • 50% discount to enter the Top Tourism Town Awards
  • Listing on visitorcentreswa.com, holidayinwa.com, westernaustralia.com, australia.com and other websites via the Australian Tourism Data Warehouse (ATDW)
  • Advertising and marketing of Accredited Visitor Centres

Enjoy member-only access to on-demand training resources and tools including: 

  • ReviewPro reputation management account to manage online reviews
  • Best practise visitor centre documents ranging from job descriptions to operations manual
  • On-demand webinars on visitor servicing, legal, financial and risk management issues
  • Online estimators for economic value of visitor centres

Access confidential advice, exclusive market research and industry product discounts, including:

  • Complimentary people counter and access to the Visitor Centre Network for Golden i Visitor Centres
  • Tourism Pulse Data Dashboard providing current insights and future outlooks
  • Advice on marketing, distribution, human resource management and workplace relations issues
  • Assessment and referral for commercial legal advice
  • Exclusive market research and data for planning, grants, and funding agreements.
  • Letters of support for grant applications, approvals, funding agreements and commercial references
  • On-site e-tourism coaching sessions
  • Mentoring on digital and trade distribution
  • Live webinars on visitor servicing, marketing, legal, financial and risk management issues
  • 50% discount on Tourism Council WA in-person training workshops and events
  • Participation in the VCWA network and committee
  • Advocacy and public relations on the value of Visitor Centres
  • Advice on Federal and State Government policy and requirements
  • Input into Tourism Council WA policy development and advocacy
  • Advice on business-specific government relations issues
  • One vote per business in Tourism Council WA Directors Elections and General Meetings

Become a member Enquire now